Privacy Policy

Introduction

This Lynkr "Privacy Policy" explains how LYNKR INC. ("Lynkr", "Company", "we", "us" or "our") collects, uses, discloses, and safeguards information when you access or use any web site, application, product, or service that links to or references this Privacy Policy (collectively, the "Services").

Your use of the Services is also governed by our Terms of Use, Subscriber Agreement, and any other agreement that references those terms (together, the "Terms"). Capitalised terms used but not defined here have the meanings given in the Terms. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. We may update this policy at any time; the "Last Revised" date above indicates when changes take effect.

Types of Information We Collect

1. Information processed via Lynkr integrations

Lynkr provides an integration platform that allows customers ("Customers") and their end-users ("End Customers") to connect third-party applications ("Partner Applications") to their own systems through APIs and Lynkr integrations. When Customers or End Customers enable an integration, we may receive, process, and store on their behalf any data—potentially including personal information—passed to us from a Customer Application, End Customer Application, or Partner Application.

2. Information you or your organisation provide directly

Contact details (name, business email, address, phone number)
Account credentials and authentication data
Billing or contract information (purchase orders, invoices)
Content you submit to the Services (feedback, support requests, uploaded files)
Personal data about third parties that you lawfully provide to us through the Services (e.g. employee or customer records)
Any other information you choose to send us

3. Information collected automatically

When you interact with the Services we automatically log device and usage data such as IP address, browser type, operating system, referring URLs, pages viewed, and other technical information. Cookies and similar technologies help us collect some of this data. We may combine it with information you supply and produce aggregated or de-identified analytics.

How We Use Information

Provide, operate, and maintain the Services
Authenticate users and process transactions
Manage subscriptions, payments, and accounting
Debug, monitor, and improve performance and security
Communicate with you about inquiries, updates, or support matters
Send marketing communications (with consent where required by law)
Comply with legal obligations and protect our rights, users, and property
Generate aggregated or de-identified statistics for research and analytics

Sharing and Disclosure of Information

Lynkr does not sell personal information. We may share it in these limited circumstances:

Service providers & subprocessors — third parties that help us host, secure, or analyse the Services and who are bound by confidentiality and data-processing terms.
Integration partners — the third-party applications you choose to connect through Lynkr.
Corporate transactions — merger, acquisition, financing, or sale of assets.
Legal requirements — subpoenas, court orders, or lawful requests.
Aggregated or de-identified data — which cannot reasonably identify an individual.

Cookies, Beacons & Similar Technologies

We and selected partners use cookies, pixel tags, and comparable technologies to recognise your browser, remember preferences, measure campaigns, and improve performance. Most browsers let you block or delete cookies; doing so may affect functionality.

We utilise third-party analytics providers (e.g. Google Analytics). Lynkr's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

User Content

Content you post publicly through the Services may be visible to others. Exercise caution when sharing information in public areas: Lynkr is not responsible for how third parties use information you choose to make public.

Third-Party Links

The Services may contain links to external sites we do not operate. Your interactions with those properties are governed by their own privacy policies, not this one.

Email Communications & CASL

We may send operational emails (e.g. password resets, billing notices) and, where permitted, marketing messages. Lynkr complies with Canada's Anti-Spam Law ("CASL"). We will only send commercial electronic messages with express consent, implied consent under CASL, or where an exemption applies. All marketing emails include an unsubscribe link. You may still receive essential service-related emails after opting out.

Your Privacy Rights

Canadian Residents - PIPEDA & Law 25

If you reside in Canada you have rights under the Personal Information Protection and Electronic Documents Act ("PIPEDA") and, where applicable, Quebec's Act Respecting the Protection of Personal Information in the Private Sector ("Law 25"). These include:

Access and correction of personal information
Withdrawal of consent to processing
Data portability (Quebec residents may request a structured, commonly-used format)
De-indexing or deletion of outdated or unlawfully disclosed information (Quebec)
Transparency regarding automated decision-making that affects you exclusively

To exercise any Canadian privacy right, email info@lynkr.ca with the subject line "Canada Privacy Request". We will respond within 30 days as required by law.

California Residents - CCPA

Lynkr does not "sell" personal information as defined by the California Consumer Privacy Act ("CCPA"). California residents may request access to or deletion of personal information by contacting info@lynkr.ca.

EEA, UK & Swiss Residents - GDPR

Where Lynkr acts as a data controller, individuals in the European Economic Area, United Kingdom, and Switzerland have GDPR rights, including access, correction, deletion, restriction, objection, and data portability. You may lodge a complaint with your local supervisory authority.

Cross-Border Transfers

Personal information collected in Canada or elsewhere may be stored and processed in Canada, the United States, or any country where we or our service providers operate. While abroad, data is subject to foreign laws and may be accessible to courts, law- enforcement, and national-security authorities. We use contractual commitments and industry-standard technical controls to maintain a comparable level of protection.

Security

We employ administrative, technical, and physical safeguards to protect information in our possession. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk.

Security Incidents & Notification

In the event of a breach of security safeguards that poses a real risk of significant harm, Lynkr will notify affected individuals and the Office of the Privacy Commissioner of Canada (and, where applicable, the Commission d'accès à l'information du Québec) as soon as feasible, consistent with applicable law.

Retention & Destruction

We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to meet legal requirements. When information is no longer required, we securely delete or anonymise it in accordance with our internal retention schedule and industry best practices.

Privacy Officer

Lynkr has appointed a Privacy Officer responsible for ensuring compliance with Canadian privacy legislation. You may contact the Privacy Officer at:

Privacy Officer, LYNKR INC.
3300 Sunningdale Gardens,
Oakville, Ontario, Canada
L6M 5K5
info@lynkr.ca

Contact Us

We welcome questions or comments about this Privacy Policy. Please email info@lynkr.ca or write to the address above.